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Click on the rewards logo above to
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Click on the rewards logo above to
check your points balance |
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True Value Rewards is a free program that allows you to earn points for your purchases at Ed Young's or other participating True Value stores. As you accumulate points we will mail you valuable rewards, including cash discounts.
Here's How It Works
Use your Rewards card or keytag whenever you make a
purchase at a participating True Value store. Whether you are purchasing a
picture hanger or a power tool, you will earn points for every dollar you
spend (net of tax and coupons). For every 250 points you accumulate, we’ll
mail you a reward certificate for $10.00 off your next purchase. Reward
certificates are issued weekly. That’s all there is to it. (True Value Reward
Certificates and coupons can only be redeemed at participating True Value
Stores.)
Most
items and services earn points. All items earn one (1) point per dollar spent,
except those items or departments listed below.
These products earn one-quarter (1/4) point per dollar spent.
1) Power Equipment
2) Outdoor Living items and gas grills
In Store Product Discounts
Each month selected products at Ed Young's True
Value will be specially priced for True Value Rewards customers only. To receive
these special discounts, you must have your card or keytag scanned by the
cashier when you shop.
Special Offers
Throughout the year, True Value and participating
manufacturers will be offering special rewards to True Value Rewards customers.
Look for exclusive offers in the store and in your mailbox. In addition to
earning one point for every dollar you spend, you can earn bonus points by
referring a friend to the True Value Rewards program.
True Value Privacy Pledge
We pledge never to sell our mailing list and we will
not violate your confidentiality in any way.
Q:
Can my True Value Rewards Card be used at other participating True Value
Stores?
A:
Yes, if they are participating in the rewards program.
Q: Can I
redeem my coupons or discounts at other participating or Non participating True Value Stores?
A: Yes, I have asked the non participating True Value Stores to honor the coupons and to contact Ed Youngs for reimbursement.
Q: Why do
you ask for my E-mail address?
A: Initially
you will receive a $5.00 coupon that can be used on any purchase over $20.00.
Periodically, we will be offering special discounts to those who have provided
us their e-mail address
A: You can
print the e-mail multiple times. However, we require a customer to make a $20
purchase in order to get the $5 discount
Q: How
many cards can be linked to my account? What's the max?
A:
We can link a maximum of two cards per household.
Cards can only be linked by two individuals from the same address.
Q: Do all
of my employees have to carry a card to receive the in store discounts and
accumulate points.
A:
No, if you or your employees either don’t have a card, or forgot it, the
cashier can find your account number when you check out at the register.
Q: Can I use a rewards coupon for a purchase less then $10?
A: No, Since there is no cash value to these rewards coupons, your total purchase before tax must exceed $10.00
Q:
What
is your privacy policy?
A: We value
our customer’s privacy and will not violate their trust in any way.
The data will be co-owned by True Value Company and Ed Young’s
Hardware. Program related data will be used solely for the purpose of running
the rewards program and sending program related offers to our customers.
In Store Charge Account Frequently Asked Questions
Q: I have a store account with multiple users, will they be required to show the card with every purchase?
A:
No, when you make a purchase
using your account, the points for that purchase will automatically be
added to your total.
Q: Will I be able to use my rewards certificate as a payment on my account?
A: No, the rewards certificates have no cash value and can only be applied toward a future purchase.
Q: Are purchases made through Ed Youngs Plumbing eligible for points?
A: No, Ed Young's Plumbing is a separate division of Ed Young's True Value. If you would like to accumulate points for merchandise you would like our plumbers to install, you will have to purchase the items at the hardware store and provide them to our plumber when he arrives at your home.
Contact me if you have any further questions
The
True Value Rewards® program is administered by True Value Company, in
conjunction with participating True Value® stores.
The
True Value Rewards® program is a free benefit to customers of participating
True Value® stores.
No
purchase is necessary to join. All
individual customers at least eighteen (18) years of age of participating True
Value® stores in the U.S. are eligible to participate. Commercial accounts and
contractors are eligible to enroll and participate at the discretion of the
participating True Value® store operator.
True
Value® employees, and their immediate families are not eligible to participate.
Eligible
customers may enroll at the point of sale by completing an Enrollment Form. No
purchase is necessary to enroll. Only enrolled customers (“Participant(s)”)
are eligible to earn points in the program.
Changes
in account information must be handled using the appropriate form at a
participating True Value® store. Participants
cannot change their enrollment date.
Participants
may cancel their account at any time by
calling 877-935-4662.
Enrolled
Participants earn one (1) point for every one dollar ($1.00 USD) spent at
participating True Value® stores. Points will be credited on the total purchase
amount less federal, state, local or other taxes and items excluded from the
program.
Participants
must present their True Value Rewards® Card or provide their account number and
some form of identification in order to earn points on purchases. Exceptions
will be made solely at the discretion of the participating True Value® store.
Points
earned for purchases that result in returns or refunds will be deducted from
Participants account.
Purchases
prior to the date of enrollment are not eligible for points. Any future changes
in point accumulation rules will also not be retroactive.
Points
have no cash value and points cannot be exchanged for cash.
Points
will be credited to Participant accounts within 30 days.
True
Value takes the protection and proper use of your personal information
seriously. We respect your privacy, and take great care to safeguard
information in our possession. True
Value does not share and does not sell customer information (including e-mail
addresses) outside the True Value family of retailers.
However, by participating in the program, you agree to receive mail
endorsed by True Value Company, and/or participating True Value retailers as
part of the True Value Rewards® Program.
By
giving us your email address, you agree to be eligible to receive e-mail rewards
and promotional announcements that are endorsed by True Value Company and/or
participating True Value retailers.
Periodically
during any given year, eligible Participants will receive communications that
may contain exclusive offers and special bonus point offers in the form of
coupons.
Program
Participants who meet minimum point thresholds will receive a True Value Rewards®
certificate as part of their newsletter. See
participating stores for details.
Points
not issued in the form of True Value Rewards® will be carried over to the next
mailing.
Participants
will not receive cash back or store credit for purchases less than the True
Value Rewards® certificate value.
True
ValueRewards® carry no cash value, cannot be redeemed or exchanged for cash,
and cannot be replaced if lost or stolen. True Value Company and individual True
Value® stores are not responsible for replacing lost, stolen or mutilated
certificates or coupons. Copies of True Value Rewards® certificates and bonus
point coupons will not be accepted.
True
Value Rewards® and bonus point coupons expire within 90 days of issuance.
True
Value Rewards® certificates may be used in conjunction with bonus point
coupons.
True
Value Rewards® Participants cannot transfer points from one account to another.
True
Value Rewards® Participants who lose their program card may receive a new card
at the True Value® store in which they enrolled. The original account number
will be linked with the new account number and points will be merged with the
new account number.
Participants
are encouraged to write down their card number to allow for proper crediting of
points to the new account number.
True
Value Company and participating True Value® stores are not responsible for any
account activity prior to a reported loss or theft.
True
Value Rewards® cards remain the property of True Value Company and must be
surrendered upon request. True
Value Company and participating True Value® stores reserve the right to
disqualify anyone from participation in the program and to immediately
invalidate all points accumulated or presented based on abuse, fraud, or any
violation of the program terms and conditions.
True
Value Company and/or participating True Value® stores reserve the right to
determine the number of points for any item, department or purchase transaction.
True
Value Company and individual True Value® stores are not responsible for any
unauthorized True Value Rewards® certificate redemption.
Determination
of any tax liability related to points and point redemption is the sole
responsibility of the Participant. Participants are responsible for determining,
recording, and paying all federal, state, and local taxes.
The
True Value Rewards® program and offers are only redeemable at participating
True Value® retailers and are void where prohibited by law.
Offers may not be redeemed at truevalue.com.
True
Value Company and participating True Value® stores reserve the right to
restrict, suspend, change, or cancel the terms and conditions of the program and
any associated offer(s) at any time without prior notification. This means that
accumulated points in no way entitle participants to any vested rights with
respect to the True Value Rewards® program.
True
Value Company and independent True Value® store operators reserve the right to
cease participation in the program at any time without prior notification to
Participants.
True
Value Company and independent True Value® store operators also reserve the
right to offer a modified point structure for certain items or departments or to
exclude certain types of purchases altogether from inclusion in the program.
Except
as indicated herein, the Program may not be combined with other offers.
In
all matters relating to the interpretation and application of any rule or phase
of this program, the decision of True Value Company shall be final.
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Click on the rewards logo below to
check your points balance, |
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